Privacy Policy

Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, address, phone number, and email address.
  • Date of birth, gender, and demographic information.
  • Insurance information, including policy numbers and provider details.

1.2 Health Information:

  • Medical history, diagnoses, and treatment plans.
  • Progress notes, assessments, and therapy records.

1.3 Payment Information:

  • Billing details and payment method information.

1.4 Other Information:

  • Communication preferences and feedback.
  • Any additional information you provide to us voluntarily.

2. How We Use Your Information

We use the information we collect to:

  • Provide therapy services and create personalized treatment plans.
  • Communicate with clients and families regarding appointments, updates, and services.
  • Process payments and manage billing.
  • Comply with legal and regulatory requirements.
  • Improve our services through feedback and assessments.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your information in the following circumstances:

3.1 With Your Consent:

  • We will share your information with third parties only when you have provided explicit consent.

3.2 Service Providers:

  • We may share your information with trusted third-party providers who assist us in delivering services, such as billing companies or electronic health record platforms. These providers are obligated to protect your information.

3.3 Legal and Regulatory Compliance:

  • We may disclose your information to comply with applicable laws, regulations, or legal processes, such as subpoenas or court orders.

3.4 Health and Safety:

  • We may disclose information if necessary to protect the health and safety of a client or others.

4. Protecting Your Information

We implement a variety of security measures to ensure the confidentiality and integrity of your information, including:

  • Secure storage of physical and electronic records.
  • Restricted access to client information to authorized personnel only.
  • Regular training for staff on privacy and security practices.

5. Your Rights

You have the following rights regarding your information:

5.1 Access and Updates:

  • You may request access to your personal and health information. You can also ask us to update or correct inaccurate or incomplete information.

5.2 Restrict Use or Sharing:

  • You may request limitations on how we use or share your information.

5.3 Withdraw Consent:

  • You can withdraw your consent to the collection, use, or sharing of your information at any time, except where required by law.

6. Retention of Information

We retain your information for as long as necessary to provide services and comply with legal and regulatory requirements. Once the information is no longer needed, we securely dispose of it.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be revised accordingly.